SVIM KORISNICMA SE PRUŽAJU USLUGE STRUČNOG RADA U OBLASTI SOCIJALNE ZAŠTITE, U SKLADU SA NJIHOVIM POTREBAMA, SPOSOBNOSTIMA, PROCENJENIM STEPENOM PODRŠKE, STRUČNM PROCENOM I INDIVIDUALNIM PLANOM USLUGA.
Stručni radnik korisnicima usluge obezbeđuje pomoć u prilagođavanju na korišćenje usluge. Pruža podršku u izgradnji I održavanju pozitivnih odnosa sa okruženjem. Stručni radnik posreduje kod drugih institucija, organizuje slobodne aktivnosti u skladu sa potrebama I interesovanjima korisnika, pomaže korisniku u rešavanju konfliktnih situacija, prati promene stanja korisnika – svakodnevno, I u skladu sa potrebama korisnika.
Socijalni radnik učestvuje u proceni potreba, kreiranju individualnog programa, prati realizovanje akrivnosti i evaluira učinak usluga. Sarađujemo sa Službom za socijalni rad, te možemo pomoći korisnicima i porodicama u ostvarivanju prava na pomoć. Pored toga, socijalni radnik pomaže korisniku u održavanju društvenih i porodičnih veza, neretko asistirajući korisnicima u komunikaciji sa porodicom u inostranstvu.
Posredovanje prilikom obezbeđivanja prava (tuđa nega i pomoć, telesno oštećenje, nabavka ortopedskih pomagala, pelena i ostalo)
Posredovanje prilikom pravno administrativnih poslova u cilju zaštite korisika usluge od moguće zloupotrebe;
Posredovanje u obezbeđivanju različitih vrsta usluga, uključujući po potrebi: posredovanje u popravci vodovodnih, električnih i drugih instalacija, stolarije, uređaja za domaćinstvo, krečenje stana i druge usluge;
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